Customer Service Survey
Form
Please could you take a couple of minutes to complete this questionnaire?
We will use this form to monitor and improve the service we offer. Please answer honestly, no offence will be taken if you have anything negative to say.
Name of Company / Organisation
Customer Name:
How would you rate service overall:
Could you please rate the following:
Friendliness of staff:
Excellent
Good
Average
Fair
Poor
Helpfulness of staff:
Excellent
Good
Average
Fair
Poor
Ordering Process:
Excellent
Good
Average
Fair
Poor
Speed of delivery:
Excellent
Good
Average
Fair
Poor
Value for Money:
Excellent
Good
Average
Fair
Poor
Quality of Products:
Excellent
Good
Average
Fair
Poor
Quality of Embroidery or Printing (if applicable):
Excellent
Good
Average
Fair
Poor
Is there anything we could do to improve our service?
Would you recommend Direct Workwear to a friend or colleague?.
Have you any comments to make about our website?
Are there any other products that you would be interested in?
If you would like us to send details of our service / products to any of your friends/colleagues please leave their details.
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