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| About Us Our Contact details: Direct Workwear 97, East St. Huddersfield HD3 3NF United Kingdom Phone: 01484-506136 Fax: 01484-506184 Email: enquiries [at] directworkwearonline [dot] com |
| Making A Purchase Payment can be made by credit or debit card. You may send your credit card information via phone, fax, snail mail or over the Internet. Please note we do not accept American Express. Please note: We allow printing & embroidery to be ordered online for some products. To do this we make an initial charge of £2.50 + VAT (the average price for printing and embroidery). Once we have seen your logo, we will be able to quote an accurate price. Should the cost of the logo be more or less that £2.50 we would adjust your invoice accordingly. Set up fees will also be charged if there are less than 12 garments. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. Please note that we specialise in supplying companies, clubs, teams, schools and other organisations. Although we are happy to supply individual customers, there is a minimum order value of £50.00. Any orders under this amount (exclusive of VAT and carriage) may carry a £5.00 administration charge. If you are a company and require samples please contact the Direct Workwear team on 01484-506136 and we will arrange this for you. |
| Shipping And Handling Delivery will depend on the garment ordered and whether printing or embroidery is required. Plain garments are usually despatched within 2-7 days. Garments that require printing or embroidery are usually despatched within 2 weeks, after approval of your logo. We offer free carrage on orders over £150.00, otherwise carriage is charged at £6.95 + VAT. |
| Back Orders If your item is not in stock, we will back order for you. |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01484-506136 (International +44 01484-506136) or fax us on 01484-506184 or write to us at 97, East St. Huddersfield HD3 3NF United Kingdom |
| Privacy Policy Direct Workwear do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. |
| Returns Policy Please ensure you have selected the correct size and quality of garment, as no refund can be allowed for worn, printed or processed garments. We can send plain garment samples out to check sizings / quality before printing / embroidery if required. Direct Workwear are under no obligation to accept return of perfect garments correctly supplied. Returns are at the discretion of Direct Workwear, and are only accepted by prior arrangement. Under no circumstances whotsover will soiled, worn, printed, embroidered or processed goods be accepted back. as returns. If goods have been sent incorrectly, please contact the Direct Workwear Team to arrange a return. Faulty goods must be returned within one week of supply, with the fault clearly indicated. Claims for shortages and damages must be made within three days of receipt.. Claims for non-delivery must be made within three days of despatch. |